You would think all of us would be scared shitless that the automated robot would steal our jobs and we’d be doing whatever takes to please the masses in our respective service industry, but my experience as the customer hasn’t been pleasant for a long time. In fact it is so rare that I receive good customer service, that I can remember every detail when it actually happens. What makes an awesome worker? I am not trying to toot my own horn, but I take customer service very seriously and I think I go above and beyond for my customer’s approval.We can resurrect customer service from the dead. If you are in this industry or plan to be, take notes.
Posted on March 19, 2011 by Krissy